Basic information

The Microsoft Dynamics CRM modules include, among others, sales, marketing, customer service. The integration with iScala and Microsoft Outlook e-mail program creates the perfect complement to a comprehensive system of business management. The great advantage is the possibility to use the system in a mobile version for smartphones.

Microsoft Dynamics CRM enables to:

• Improve the planning of marketing and sales campaigns.
• Build lasting relationships with customers.
• Trace the history of contacts and sales opportunities
• Increase sales results and costs of contractors.
• Improve the quality of customer service.
• Intuitive analysis on sales and promotions in real time.
• Simplify the management of contracts.
• Quick assign tasks associated with the acquisition of customers to individual employees.
• Knowledge and data share between employees of the companies.
• Rapid customer segmentation.
• Flexibility and the ability to personalize templates and the appearance of the program.
• Data visualization, the use of dashboards with real-time and flexible reporting.
• Work directly from Microsoft Outlook.
• Export data to and from a spreadsheet.
• Data flow between iScala and CRM.
• Order through mobile devices (smartphones).