The Microsoft Dynamics CRM modules include, among others, sales, marketing, customer service. The integration with Scala and Microsoft Outlook e-mail program creates the perfect complement to a comprehensive system of business management. The great advantage is the possibility to use the system in a mobile version for smartphones.
Microsoft Dynamics CRM enables to:
- Improve the planning of marketing and sales campaigns.
- Build lasting relationships with customers.
- Trace the history of contacts and sales opportunities
- Increase sales results and costs of contractors.
- Improve the quality of customer service.
- Intuitive analysis on sales and promotions in real time.
- Simplify the management of contracts.
- Quick assign tasks associated with the acquisition of customers to individual employees.
- Knowledge and data share between employees of the companies.
- Rapid customer segmentation.
- Flexibility and the ability to personalize templates and the appearance of the program.
- Data visualization, the use of dashboards with real-time and flexible reporting.
- Work directly from Microsoft Outlook.
- Export data to and from a spreadsheet.
- Data flow between Scala and CRM.
- Order through mobile devices (smartphones).